2024 Awards

Partnership Awards

Partner of the Year

Achievement in Excellent Customer and Employee Culture - Customers want to do business with good companies. The satisfaction of your employees in service to the satisfaction of the customer above all else, can sometimes create difficult decisions, but you know the right thing to do. Applicants/submissions must demonstrate multi-faceted excellence including philanthropy, customer-first behavior, and great employee culture, with results.

Best Kept Secret Award

You have a great solution or service with good customer success, but not enough people know about it - or - they don't associate it with your brand. Explain your success and why it could be a game changer.

The Retailer’s Favourite

You are always there, in good times and bad, AND no drama, no friction. Your clients consistently reach out to you, even for things outside your expertise. Apply here and explain why your customers say they wish all their partners were like you.

Retail Partner: Person of the Year Award

The Retail Partner: Person of the Year Award recognises the executive in retail that is a pioneer, an innovator, a lifelong learner, and a mover and shaker. He or she is a leader who leaves a path for others to follow and embodies the Vendors in Partnership mission in how they work with their partners, demonstrating vulnerability and trust as they come equally to the table and establish successful long-term partnerships. This executive also demonstrates to those they lead, how all boats rise in a committed partnership, enabling future leaders to further advance effective business relationships for mutual benefit.

THIS AWARD IS FOR RETAILERS TO ENTER ONLY. Please use code **RETAILERNOM** at the checkout

Innovation in Commerce

Best Unified Customer Experience

Retailers need a way to build a branded experience that meets their customer's expectations, connecting cross channel customer information to ultimately impact the customer experience. Describe how your solution brings the best customer experience to life.

Best Breakthrough Technology Solution

Cutting-edge technologies have transitioned from unfamiliar entities into targeted solutions with clear goals and expectations. With examples such as AI, AR, Robotics, Blockchain, Voice, or other breakthrough tech, explain how you have become an integral aspect of success and performance for the retailer.

Cross Border Innovation

This award recognises innovative solutions to streamline selling across geographies. Describe how your solution addresses a key challenge in cross-border transactions, such as speed, cost-effectiveness, transparency, or security.

Best Payment Innovation

A frictionless, last moment, user experience is critical for conversion. With new payment options, gateways, integrations, and innovation, describe how your solution enables this critical step and how you service the retailer with ease of implementation.

Marketing

Customer Experience Marketing Automation

Retailers need to communicate seamlessly across multiple customer segments and touchpoints, regardless of how they interact with the brand. Describe how your B2B or B2C solution addresses any of the multi-faceted marketing touchpoints across the website, mobile, social, direct mail, call centres, paid media and email.

Best Execution of Retail Media

Retail Media Networks continue to grow at an unprecedented rate, with an ecosystem of agencies, technology partners and marketers creating powerful experiences across the customer journey. In addition to new marketing techniques, describe how you provide clients with creative capabilities and aligned incentives beyond traditional efforts, and cater to product and service innovation.

Analytics

Best Retail Insights

Insights are critical and actionable with the data in an actionable format. Describe how your solution interprets foundational business data for customers, pricing, financial etc. across channels, responds to dynamic interactions and delivers real value for your clients.

Best Business Intelligence and Analytics Platform

Today's challenges require business intelligence that is interactive and intuitive, with ease of implementation and agility for managing changes in the business. Describe how your solution, technology and execution deliver the foundation for accurate and critical business analysis.

Supply Chain Innovation

Innovation in Fulfillment/Supply Chain

Multiple channels and types of merchandise distribution, either for a store or an individual consumer is a complex process, where accuracy is key. With the retailer needing to provide fast and convenient service in new ways, describe the advances in your solution to address delivery, pick-up, packaging, storage, order fulfilment, and handling cancellations and returns. The location, availability, and status of merchandise influences many retail areas and determine when and where you can finally satisfy the consumer with their desired product. Describe your optimization of the flow of goods from various manufacturing warehouses to the destination and advances in inventory management and availability.

Sustainability

Best Sustainability Initiative

Sustainability is a powerful value proposition to increasingly conscious business leaders and consumers. The retail industry must combine operational excellence with social and environmental responsibility, transparently demonstrating their environmental impact and support of the broader community. Describe the initiative that demonstrates your values with a detailed impact for your company, and the benefits for the retailers that work with you.